Chicks Apothecaries Privacy Policy
Last Updated: July 15, 2025
At Chicks Apothecaries ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chicksapothecaries.com, purchase our products, or interact with our services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Contact Information: Name, email address, phone number, mailing address, or other information you provide when making a purchase, creating an account, or contacting us.
- Payment Information: Credit card details, billing address, or other payment-related information processed through secure third-party payment processors.
- Account Information: Username, password, and preferences if you create an account with us.
- Customer Support Information: Details provided when you contact our customer support team, including communications and inquiries.
b. Non-Personal Information
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
c. Information from Third Parties
- We may receive information about you from third parties, such as social media platforms or marketing partners, when you interact with our Services through those platforms or when permitted by law.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment processing.
- Communicate with you about your account, orders, or customer service inquiries.
- Personalize your experience, such as recommending products or sending tailored promotions.
- Improve our Services, including website functionality and product offerings.
- Send marketing communications, newsletters, or promotions (with your consent, where required).
- Comply with legal obligations or protect our legal rights.
- Analyze usage trends and optimize our website performance.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with trusted third-party service providers (e.g., payment processors, shipping companies, or marketing platforms) to perform functions on our behalf. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or government investigation.
- Business Transfers: If Chicks Apothecaries is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
4. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us.
- Data Portability: Request a copy of your data in a structured, commonly used format.
- Restrict Processing: Request that we limit how we process your information.
To exercise these rights, contact us at charlottechick922@gmail.com We may require identity verification to process your request.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your information.
7. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, analyze performance, and deliver personalized content. You can manage or disable cookies through your browser settings, but this may affect your experience with our Services.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or 16, where required by law). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
10. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure that such transfers comply with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chicks Apothecaries
Email: charlottechick922@gmail.com