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Last Updated: July 15, 2025
Welcome to Chicks Apothecaries ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website www.chicksapothecaries.com, our products, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
By accessing our website, purchasing products, or using our Services, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and agree to comply with these Terms. We reserve the right to update or modify these Terms at any time, and changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of the Services constitutes acceptance of the revised Terms.
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
To access certain features, such as making purchases or managing orders, you may need to create an account. You agree to:
We reserve the right to suspend or terminate your account if we suspect fraudulent, unauthorized, or unlawful activity.
We strive to provide accurate descriptions, images, and pricing for our products. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct errors or update product information at any time without prior notice.
Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. If we cancel an order after payment, we will issue a refund to the original payment method.
Our return and refund policy is outlined at [insert link to return policy]. Please review it before making a purchase. Returns or refunds are subject to the conditions specified in that policy.
All content on our website, including text, images, logos, product designs, and other materials, is owned by or licensed to Chicks Apothecaries and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without prior written permission.
If you submit reviews, comments, or other content to our Services, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes, including marketing. You agree that your content will not:
We reserve the right to remove or edit user-generated content at our discretion.
Our products are intended for personal use as described. We are not responsible for any adverse reactions or misuse of our products. Consult a healthcare professional before using our products if you have medical conditions or concerns.
We strive to ensure our Services are available but do not guarantee uninterrupted access. We may suspend or discontinue the Services at any time without notice.
Our Services and products are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our products or Services will meet your expectations.
To the fullest extent permitted by law, Chicks Apothecaries, its affiliates, and their respective officers, directors, employees, or agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim will not exceed the amount you paid for the product or Service giving rise to the claim.
You agree to indemnify and hold harmless Chicks Apothecaries, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, or damages, including legal fees, arising from your violation of these Terms, misuse of our Services, or infringement of third-party rights.
We may terminate or suspend your access to our Services at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Services will cease immediately, and any provisions of these Terms that should reasonably survive termination (e.g., intellectual property, limitation of liability) will remain in effect.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, your use of the Services, or your purchase of products from Chicks Apothecaries shall be resolved exclusively through binding arbitration conducted in Georgetown, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).
For more information on the AAA and its rules, please visit www.adr.org.
We are not liable for delays or failures to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, or governmental actions.
Our Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Accessing such links is at your own risk.
These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Chicks Apothecaries regarding your use of our Services and supersede any prior agreements.
If you have questions or concerns about these Terms, please contact us at:
Chicks Apothecaries
Email: Charlottechick922@gmail.com
Return Policy
I will of course ensure that your shipment is suitably packaged prior to shipping. Due to the fragile nature of this product, it is possible that our products can break, chip, or slightly melt during transit, this will not affect the quality and unless significantly damaged a return will not be accepted. In an instance where you consider your candle to be significantly damaged, a replacement will be sent out. Please contact us if you have any concerns about your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials ie, flammable liquids. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at charlottechick922@gmail.com